A recent survey by management consultancy Hay Group of over one million people found that one in five (20%) of UK employees felt frustrated in their job.

In addition, 50% felt they lacked the authority to make decisions integral to their jobs and 35% felt their skills were being utilised to their full potential in their current roles.

Speaking of the survey’s findings, Ben Hubbard, regional director in the employee survey division of Hay Group said: “With fierce competition for the most talented employees, companies’ efforts to engage their people will be wasted if not backed by a supportive and enabling environment.”

A key factor in creating an “enabling environment” was highlighted to be the line managers’ reaction and response to underperformance and a lack of motivation. The survey found that only 48% of organisations dealt with underperformance effectively and a large portion of the blame was placed on line managers’ inability to create and promote a high-performance culture in the workplace. In fact, 40% of respondents believed that their line manager created a “demotivating” environment, something that if not controlled could be entirely counter-productive.

“Tolerating poor performers will only compound the frustration of productive colleagues to pick up the slack,” Hubbard concluded.

Peoplevalue’s innovative Excellence Awards are enabling for line managers who can determine the criteria for reward and use the technology to effectively promote the attitudes, behaviour and excellence that are the lynchpins of a high-performance culture.