FAQs
Welcome to the Frequently Asked Questions page – if you don’t find the answer you require here please do ring or send us an email and we will be pleased to help. Contact details can be found on the “Contact us” page
What can I spend my points on?
The new Hitachi Power Points Points Rewards programme provides you with access to over 10,000 reward options – from CDs and DVDs to exciting experience days to plasma TVs. Add a market leading range of vouchers to the mix and the choice is almost limitless!
How do I access the Hitachi Power Points points redemption website?
You will be sent your unique account details along with your first awards notification. You then go to the logon page of this website, enter your Username and Password and spend your points. It’s that easy!
How do I get my chosen reward?
Think of the site as a big shop. Just add your chosen reward to the basket, go to the checkout and purchase using your points. Your chosen reward will soon be sent to you for your enjoyment.
What if I don’t have enough points for the reward I want?
You can top up your Hitachi Power Points Points using a credit or debit card. Simply add your chosen reward to your basket and you will be told what the balance left to pay is. Of course the more successful Hitachi Power Points submissions you make, the more points you will earn, so why not add your chosen reward to the Wish List and wait until you’ve earned sufficient points.
What if I forget my Username or Password?
Don’t worry, just call 0845 675 9991 to speak with a customer service agent or click here.